State Farm® Insurance Agent Jerry Farnum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S4kneer
October 25, 2024
"I have lived all over the country and have had State Farm Insurance since I started driving a million years ago. Comparing other offices around the country, I can say with 100% assurance that this is ABSOLUTELY the BEST State Farm Agent office in the US, hands down!! Angie and Jerry will go above and beyond for you and best of all, treat you like a person and not another insurance number. THANK YOU FOR BEING AMAZING!"
"Thank you so much for your wonderful review! I'm incredibly grateful for your kind words and for sharing your experience with our office. Angie and our team are always happy to go the extra mile for our customers and ensure they feel valued. Your feedback means a lot to us, and we're here for any future needs or questions you might have. - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Randy Liebowitz
October 22, 2024
"Jerry Farnum did a truly incredible job setting me up with property insurance in one day! I was so impressed! I was worried about this being a sticking point prior to my closing on my property but Jerry took care of it quickly, perfectly, and at reasonable cost. Even my bank was impressed and said “Jerry Rocks!” You don’t hear that from Chase Bank very much. I’m not easy to impress either with this kind of stuff. Jerry and State Farm are fantastic. Highly recommend."
"Randy, I'm so glad you had a positive experience with our office! It's wonderful to know that we could help you secure property insurance swiftly and efficiently, especially with your closing date approaching. It's always rewarding to hear that even your bank was impressed. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Tonya Thibodeau
September 19, 2024
"After receiving an email from my current insurance company that my rate increased astronomically I decided I wanted to change insurance providers. I stopped in person at State Farm in Springfield, VT. Greeted by Angela, who was very welcoming. She proceeded to get me a quote prepared. Not only did she get me a quote but she explained every aspect of my insurance. More than i have ever gotten elsewhere and in a manner that it made sense. She was able to lower my insurance payment by over a hundred dollars a month and i have better coverage… She was incredible and so easy to work with! I had to call to do a payment the next day. Jerry answered the phone and he was just as welcoming! He explained everything thoroughly and made sure that I was all set! I literally cant say enough about the quality of customer service that I received here! 10/10 recommend!"
"Tonya, thank you for sharing your experience! I'm glad Angela could assist you with a detailed quote and help you understand your insurance better. It's wonderful to know she was able to save you money while improving your coverage. I'm also happy I could help with your payment and ensure everything was clear. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you! - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Edward Laprade
September 19, 2024
"On top of our needs and proactive. Also, a pleasure to work with."
"Edward, thank you for your review! I'm glad we could meet your needs and be proactive in our service. It's always a pleasure working with you. If you ever need anything else, don't hesitate to reach out. - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Bobbi-sue McLain
August 9, 2024
"They reach out to me personally if I forget my payment date. Great coverage!"
"Hey Bobbi-sue, thanks a bunch for the awesome review! We're so happy you're satisfied with our personal touch and coverage. If you ever need anything, just give us a shout! - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Dale Mann CT ADM
June 1, 2024
"Great experience . superb customer service"
"Dale, we're pleased to hear you had a great experience with superb customer service! Providing top-notch service is our priority, and we're grateful for your positive feedback! If you ever need assistance with your insurance needs, feel free to reach out to our office, and we hope to see you again soon! - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Thomas Hunter
May 9, 2024
"Finally signed up with Jenna, Jerry and Angie a year ago. Excellent friendly and professional service. So glad to hook up with local agency where you get to know them. Love Drive Safe and Save program. Helps me drive better and it’s been nice to earn significant discounts. Brinley and Tucker are a sweet service enhancement! Recommend highly, the whole team!! Thomas Hunter Rebecca Durant"
"Thomas, thank you so much for the glowing review! It's awesome to hear that Jenna, and Angie have been taking care of you so well! We're all about that friendly and professional service! And it's great that you're enjoying our Drive Safe and Save program and getting those discounts! We're grateful for your recommendation, and if there's ever anything else you need, please let us know! We're here for you! - Jerry Farnum - State Farm Insurance Agent | Springfield, VT"
Christopher Donatiello
May 1, 2024
"Very responsive and always helpful with questions"
"Hi, Christopher! Thank you so much for letting us know that our responsiveness and assistance have been valuable to you. Your feedback encourages us to continually strive for excellence in supporting all of our customers. - Jerry Farnum - State Farm Insurance Agent | Springfield, VT"
Glenn Olney
March 27, 2024
"Working with Jerry Farnum - State Farm Insurance was a great experience! They were very nice to talk to and very fast to take care of providing our homeowners insurance. We would definitely recommend them to anyone!"
"Thank you, Glenn, for your feedback! At Jerry Farnum - State Farm Insurance, we prioritize efficiency and customer satisfaction. It was a pleasure assisting you with your homeowners insurance needs. We appreciate your recommendation and look forward to serving you again in the future. - Jerry Farnum - State Farm Insurance Agent, Springfield, VT"
Everand Smith
February 16, 2024
"Excellent service & prompt responses to questions"
"Thank you, Everand, for highlighting our commitment to delivering prompt responses and excellent service. We strive to consistently meet and exceed our customers' expectations."
William Sinsigalli
February 8, 2024
"Been great but waiting for an auto quote..."
"Thank you sincerely for your positive review, William! We're grateful for the opportunity to assist you in completing the quote process, and we look forward to continuing to work with you in the future."
William Dennett
January 17, 2024
"Jenna was very knowledgeable and signed me up for a renters policy that perfectly meets my needs."
"Hi William! Thank you so much for your five-star review! We're thrilled to hear that Jenna provided you with excellent service and helped you find a renters policy that perfectly meets your needs. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your trust in our Springfield State Farm insurance office!"
Miguel Bolaños
December 27, 2023
"excellent service, 😁 they are the best to solve you, I recommend it quickly 👌"
"Miguel, thank you for acknowledging our commitment to top-notch service. We're pleased to have efficiently addressed your insurance needs. Your recommendation is greatly appreciated."
Dennis Boskello
December 26, 2023
"A great agency. Our questions and concerns were handled clearly and quickly"
"Thank you, Dennis! We appreciate your acknowledgment of our agency's efficiency in addressing your questions and concerns with clarity and promptness. Our team is here for you whenever you need us."
Robin Lawrence
December 25, 2023
"Excellent customer service. My new policy was quickly quoted and I closed same day. Always a pleasant experience."
"We're delighted to hear that you had a swift and efficient experience obtaining your new policy with us. Providing excellent customer service is our priority, and we're glad you found it to be a pleasant process. If you ever have further needs or inquiries, don't hesitate to get in touch. Thank you, Robin! "
Adam Hovanec
December 25, 2023
"Jerry and his team have been great. I recently needed coverage for a newly leased vehicle. They were quick to respond, provided ample support throughout and have been professional, thorough and ultimately very helpful. I would recommend them without hesitation!"
"Thanks for your thoughtful feedback, Adam! We appreciate your recognition of our team's prompt and professional service in securing auto insurance for your newly leased vehicle. We're pleased to hear that our support and thorough approach were beneficial to you. If you ever need assistance again or have any questions, feel free to reach out. Thanks for recommending us!"
Faith Yetman
December 21, 2023
"I have had State Farm insurance for 8-9 years and found all who work for this company are a great help to me. Thank you all so much."
"Faith, your loyalty over the past 8-9 years means a lot to us. We're grateful for your recognition of the support offered by our team. Thank you for choosing Jerry Farnum State Farm as your insurance provider. Your trust is invaluable to our continued commitment to excellence."
Sue Culver
December 19, 2023
"Angie was wonderful to work with. She was well informed and professional and set us up with great coverage at a fantastic price. I couldn’t be more pleased."
" We're grateful for your kind words about Angie's professionalism and expertise. It's fantastic to hear that she could set you up with excellent coverage at a competitive rate. We truly appreciate your feedback, Sue, and we're here to assist you with any future insurance needs."
Lee Taylor
December 17, 2023
"Could not be any happier with their service. Professional, responsive, and overall great."
"Thank you, Lee! We're delighted to hear that our service met your expectations, providing a professional and responsive experience. Your satisfaction is our priority."
Lynn Havens
December 6, 2023
"Super easy to work with"
"Hi, Lynn! We appreciate your feedback on the seamless collaboration. We aim to provide a straightforward experience for our clients and are pleased to hear about your positive encounter. Looking forward to assisting you again."
Harold Bushway
November 22, 2023
"We dealt with Angela. She was wonderful. Answered all of our questions and gave us all the information we needed to change insurance companies. She saved us a substantial amount of money."
"Thank you, Harold, for sharing your experience with Angela. We acknowledge her effectiveness in addressing your inquiries and providing essential information for your insurance transition. Your feedback is valued, and we appreciate the opportunity to serve your insurance needs."
Brandon Brooks
November 13, 2023
"Very professional and easy to deal with."
"We're pleased to hear that you found our service professional and easy to deal with, Brandon. Your satisfaction is important to us, and we're here for any future assistance you may need."
Kim Santha
November 8, 2023
"Jerry Farnum’s Insurance Agency is awesome! All of the staff, Jerry, Jenna and Hannah are really nice and super helpful and responsive! I would highly recommend the Jerry Farnum Agency!"
"Hello, Kim! We're so happy to receive your shoutout for Jenna and Hannah, who both play crucial roles in our team and genuinely care about all our customers. Your confidence in us to handle your insurance needs means the world to us."
melissa tennis
October 31, 2023
"They were very quick and efficient! I am happy and confident we made the switch!"
"Welcome to the Jerry Farnum State Farm family, Melissa! We're delighted to hear that you found our service to be fast and effective, and we're glad you're content with your decision to switch to our agency. Thank you for your review!"
Christopher Erb
October 21, 2023
"The customer service was great. I had a small claim and they helped me process it quickly and fairly. I was very pleased."
"Christopher, thank you for taking the time to leave us a review. We're pleased to hear that you had a positive experience with our customer service. It's truly rewarding to know that we efficiently assisted you with your claim, ensuring a fair resolution that met your satisfaction. Thank you for choosing Jerry Farnum State Farm for your insurance needs!"